We are AISAB
AISAB, an acronym for Ambulanssjukvården i Storstockholm AB (or Ambulance care in Greater Stockholm Ltd), is a company which provides ambulance care services and was established 1 July, 1993.
We are also tasked with running a Prehospital Knowledge and Clinical Training Centre (KTC), where employees from all care providers within ambulance services in the region receive education and training.
In good care
In emergency situations, ambulance care can be the first important step in your contact with medical services. The requirements for us to make the correct assessments and provide the right care are very high. Our goal is for the patient's needs to guide our work on each individual occasion.
We have skilled employees with access to advanced medical equipment and we conduct successful research, education, and development.
Those of us who work at AISAB do our best to live up to the expectations of patients and relatives so that they feel safe in our care.
Prehospital knowledge and clinical training centre
On behalf of Region Stockholm, AISAB runs a Prehospital Knowledge and Clinical Training Centre (KTC). KTC has its premises by the ambulance stations in Solna and Söder (Årsta).
The aim of the training centre is to provide all health and medical service staff working for the region's prehospital care providers with development and increased knowledge in their work. With modern and quality-assured educational concepts, KTC contributes to quality, safe, and people-centred healthcare, which in turn provides increased patient safety.
Transport of the deceased
Around the clock and every day of the year, employees from AISAB transport the deceased on behalf of Region Stockholm from private homes and from the region's palliative care units to the emergency room morgues.
We make sure that everyone involved, such as relatives, health service staff, and the general public, are assured that the deceased is cared for and moved in a safe and reverent manner. It is an important task to which we attach great importance to an ethical and professional approach.
Research and Development
AISAB aims to be a leader in prehospital emergency care, for example through research and development (R&D), both under its own auspices and in collaboration with other care institutions and universities.
AISAB has its own R&D unit and conducts its own research and development that focuses on continuously improving operations. This can apply to everything from the practical work in the ambulance, how the vehicles are equipped, to treatment and how we take care of the patients.
Continuous improvement
AISAB works continuously to improve our working methods so that you receive safe, quality healthcare. To ensure quality healthcare, we follow up, evaluate, and improve quality and patient safety.
Systematic improvement work and ISO certifications are the basis of our daily work. We are certified according to the standards below.
- Quality - ISO 9001
- Working Environment - ISO 45001
- Environment - ISO 14001
- Information security - ISO 27001
Comments and praise
Sometimes something can go wrong in high-pressure situations, even though we at AISAB do everything we can to ensure that you receive the best possible care and treatment. You are always welcome to leave comments or complaints when you feel that we do not meet your expectations. You can also contact us to tell us what you thought was good during your contact with us.
Sometimes we need to conduct an investigation. In that case, it takes a little longer for us to provide you with an answer. We will respond to your inquiry within four weeks.
AISAB
Box 90219
120 40 Johanneshov
Visiting address:
Byängsgränd 14
120 40 Johanneshov
Phone: +46 (8) 123 120 00
E-mail: info@regionstockholm.se
Other ways to leave comments or complaints concerning health care can be found at 1177.se